Hali ya demo

FAQ

Hakupata jibu? Tafadhali wasiliana na timu yetu ya msaada wa kiufundi {/ kiungo}

Profaili ya mteja ni nini (wasifu wa kibinafsi wa mteja)?

Client Profile, (https://my.litefinance.org/), is a secure area of LiteFinance Global LLC's site that provides access to all main account operations. Once you've registered your Client Profile, you can open trading accounts, make deposits and withdrawals, or make transfers between your accounts. Besides, you can use the web terminal to trade, view your personal information, change passwords or leverage value, access the information on your accounts, and carry out other non-trading operations related to managing your accounts and personal details.

Jinsi ya kuunda Profaili ya Mteja?

Unaweza kuunda Profaili ya Mteja katika kiungo hiki . Tafadhali jaza sehemu za fomu. Zingatia vidokezo vinavyoonekana hapa chini. Bonyeza kitufe cha "Sajili". Kuingia kwenye Profaili, unapaswa kuingiza anwani yako ya barua pepe au nambari ya simu na nywila kwenye ukurasa wa kuingia . Ikiwa umesajiliwa na Facebook au Google, unaweza kutumia vifungo husika kujiandikisha na kuingia kwenye Profaili ya Mteja.

Jina la utani ni nini?

"Wakati wa kusajili Profaili ya Mteja, wewe haja ya kutaja jina lako la utani. Jina hili la kipekee linakutambulisha ndani ya Huduma ya Biashara ya Jamii. Jina la utani litaanza na barua na linaweza kujumuisha nambari na vifaa vya chini. Nafasi haziruhusiwi. "

Je! Ni hali gani ya demo?

Unaweza kuingia kwenye Profaili ya Mteja katika hali ya demo kwenye ukurasa wa https://my.litefinance.org/sw/trading Njia ya demo itakuruhusu kukagua kazi za jukwaa la biashara ya nakala kabla ya usajili na bila kutaja anwani yako ya barua pepe ya kibinafsi au nambari ya simu. Walakini, hautaweza kuokoa shughuli zako za biashara katika hali ya demo na haitoi ufikiaji wa chaguzi nyingi. Ili kutumia chaguzi za Profaili ya Mteja kwa kiwango kamili, unahitaji kujiandikisha . Ikiwa mteja aliyesajiliwa hajaingia kwenye Wasifu wake, atakuwa na uwezo wa kufanya kazi tu katika hali ya demo pia. Kupata ufikiaji kamili wa kazi za Profaili ya Mteja, Ingia inahitajika.

Jinsi ya kubadili kati ya biashara ya demo na biashara halisi?

Mara tu umesajili Wasifu wako wa Mteja wa kibinafsi, utaweza kufanya kazi katika njia 2 za biashara: Biashara ya Demo (isichanganishwe na hali ya demo) na biashara halisi. Biashara ya demo inaruhusu kufanya kazi tu na akaunti za demo wakati biashara halisi - tu na akaunti halisi. Ili kubadilisha kati ya njia hizi 2, bonyeza kwenye jina lako kwenye mstari wa juu wa Profaili ya mteja na bonyeza kitufe kinacholingana.

Je! Mteja anaweza kuwa na profaili ngapi?

Kulingana na sera ya LiteFinance Global LLC, Mteja anaruhusiwa tu kuwa na wasifu mmoja. Walakini, kila Mteja anastahili kuwa na hadi akaunti kumi za biashara katika wasifu wake. Idadi ya akaunti za biashara zinazohusika, zinazoruhusiwa kufanya kazi wakati huo huo katika Profaili ya mteja zinaweza kuongezeka juu ya ombi lako kupitia Idara ya Maulizo ya Wateja Mkuu.

Jinsi ya kudhibiti barua pepe yako?

Ili kuthibitisha anwani yako ya barua pepe, bonyeza jina lako juu ya ukurasa na kisha uchague " Wasifu wangu " na " Uthibitishaji ." Baada ya hapo, bonyeza kitufe cha "Hariri" ambacho kiko kwenye mstari huo na barua pepe yako. Bonyeza "Thibitisha barua pepe ya sasa." Utapokea barua pepe na nambari ya uanzishaji. Ingiza nambari kwenye uwanja unaofanana. Ikiwa haukupokea nambari ya uanzishaji, tafadhali wasiliana na timu yetu ya usaidizi kupitia LIVE CHAT au njia zingine za za mawasiliano .

Jinsi ya kuthibitisha nambari yako ya simu?

Ili kuthibitisha nambari yako ya simu, bonyeza jina lako juu ya ukurasa na kisha uchague " Wasifu wangu " na " Uthibitishaji ." Baada ya hapo, bonyeza kitufe cha "Hariri" ambacho kiko kwenye mstari huo na nambari yako ya simu. Bonyeza "Thibitisha nambari ya simu ya sasa." Ikiwa nambari yako ya simu imetambuliwa kama ya rununu, utapokea ujumbe wa maandishi na nambari. Ingiza nambari kwenye laini inayolingana kwa uthibitishaji wa nambari ya simu. Ikiwa haukupokea ujumbe wa maandishi na nambari hiyo, tafadhali wasiliana na timu yetu ya usaidizi kupitia LIVE CHAT au njia zingine za za mawasiliano .

How to change my phone number or email?

Katika sehemu ya " Profaili / Uthibitishaji Wangu " bonyeza "Hariri" katika mstari huo huo na nambari yako ya simu au anwani ya barua pepe. Ingiza habari unayotaka kubadilisha kwenye dirisha ibukizi. Kubadilisha nambari ya simu iliyothibitishwa uliyoingiza wakati wa kusajili Profaili ya Mteja, unapaswa kutoa hati inayothibitisha haki ya umiliki wa nambari ya simu (makubaliano na mtoa huduma ya rununu) na picha ya rangi ya hali ya juu ya hati ya uthibitisho ambayo mteja anashikilia karibu na uso wake. Kubadilisha anwani ya barua pepe, inatosha kutoa picha ya rangi ya hali ya juu ya hati ya uthibitishaji ambayo mteja anashikilia karibu na uso wake. Unaweza kupakia nyaraka kwenye dirisha lilelile ambapo habari mpya imeingizwa, au kuzituma kwa anwani ifuatayo ya barua pepe: [email protected].

Jinsi ya kusasisha anwani yako ya makazi?

Ili kuthibitisha anwani yako, bonyeza jina lako juu ya ukurasa na kisha uchague " Wasifu wangu " na " Uthibitishaji ." Baada ya hapo, bonyeza kitufe cha "Hariri" ambacho kiko kwenye mstari wa "Uthibitisho wa Anwani". Ingiza anwani mpya na uthibitishe mabadiliko. Tafadhali kumbuka kuwa anwani iliyobadilishwa italazimika kuthibitishwa mara nyingine zaidi.

Jinsi ya kudhibitisha Profaili ya Mteja?

Ili kuthibitisha kabisa wasifu wako, lazima kwanza ujaze sehemu zote na anwani yako (Nchi, Mkoa, Jiji, Msimbo wa posta, Anwani) katika sehemu ya " Profaili / Uthibitishaji Wangu ". Baada ya hapo, bonyeza kitufe cha "Endelea" na upakie nakala za rangi kamili za hati husika ili tuweze kuthibitisha maelezo yako ya kibinafsi.

Je! LiteFinance Global LLC inakubali hati gani kwa uthibitishaji?

The documents confirming identity shall be issued by a legal government agency and shall contain a photo of the Client. It can be the first page of internal or international passport or a driving license. The document shall be valid for at least 6 months from the date of completing the application. Each document shall specify validity dates.

The document confirming your residential address can be the page of your passport indicating residential address (in case the first page of your passport was used to confirm identity, both pages shall have a serial number). A residential address can be confirmed with a utility bill containing the full name and actual address. The bill shall be not older than three months. As the proof of address, the Company also accepts bills from internationally recognized organizations, affidavits or bank statements (mobile phone bills are not accepted).

These must be easy-to-read color copies or photos uploaded as jpg, pdf, or png. The maximum file size is 15 MB.

I don't receive SMS notifications from LiteFinance Global LLC. What should I do?

  1. Make sure you have indicated your phone number correctly in your Client Profile. If not, then enter the correct number.
  2. Make sure you have verified your phone number in your Personal profile. If not, verify it.
  3. If the problem persists, please restart your phone.
  4. If the issue is not resolved, your mobile operator probably blocks short code messages. If so, contact our support service via Live Chat, and a code will be sent to your phone number manually.
  5. To receive SMS from our company in the future, you need to contact your mobile operator and unblock short code messages.

Note that SMS that we send to our clients are free.

Jinsi ya kufungua akaunti ya biashara?

An ECN trading account sutable for MT5 and LiteFinance Global LLC web-terminal is automatically created in the Client Profile after registration. If you haven’t registered a profile on the site https://my.litefinance.org/, please register before opening an account. If you want to open another type of account or you need one more account, click "Open account" in the "METATRADER" section, and select your platform, account type, currency, and leverage. Learn more about the types of trading account.

Je! Ninafanyaje akaunti yangu kuwa akaunti kuu?

Although you can create several accounts within your Client Profile, all trading operations are conducted only in the "main" account. Only one main account can participate in the Traders’ Ranking. The first trading account is opened in the Client Profile automatically after registration and is labelled as ‘’main". If you wish to make another account your main account, access the "Metatrader" section and click on "Turn into main" in the line of the corresponding account.

Ninaanzaje biashara katika masoko ya kifedha?

To start trading, you must log in to your Client profile and enable the real trading mode (you can switch between the modes). Then, fund your main account in the "Finance" section. Go to the Trade section on the left dashboard and click the tab with preferred trading assets (Currencies, cryptocurrencies, commodities, NYSE stocks, NASDAQ stocks, EU stocks, stock indexes). Next, click on a particular trading instrument, and its price chart will be downloaded on the page. On the right side of the chart, you'll see the menu for opening trades to buy or to sell. Once opened, a trade will be shown in the lower panel called "Portfolio." All your opened trades can be found and modified through the Portfolio section.

Ninaanzaje kunakili?

First, you need to top up the trading account you want to use in copy-trading. Note that the minimum copy-trading amount is set by the trader, and the deposit of $50 might not be enough.

Go to the "Copy" section and set a group of traders who correspond to your requirements using filters. We cannot recommend any particular traders because you need to make this decision yourself based on their trading strategy, risks, period of work, and number of coping traders. All the information on traders is displayed as a transparent monitoring table. Before making a decision, you can send a message to a trader. Having selected a trader, click on their nickname to open the settings window. Here you can specify a sum to be used to copy the trader, select a copy type, and set copy stop terms. For more information on the settings, please read our FAQ concerning the work on the Social Trading/Copy-trading platform.

Once you've saved your settings, click on "Copy." The trader you copy will be displayed in your Portfolio at the bottom of the page. You can copy several traders simultaneously. You cannot copy the same trader several times simultaneously, but you can increase your copy-trading amount for this trader. The sum to be used for each copy process is set by yourself.

Jinsi ya kubadilisha nenosiri kufikia Profaili ya Mteja?

Ikiwa umesahau au unataka kubadilisha nenosiri lako la ufikiaji kwenye Profaili ya Mteja, tumia chaguo la kurejesha nenosiri lililoko kwenye ukurasa wa kuingia wa wasifu wa mteja ( Umesahau nywila? ) Wewe unaweza pia kuwasiliana na Idara ya Maswali ya Wateja kwa ujumla kuwauliza wabadilishe nenosiri lako, ambapo meneja atakuuliza utoe data inayohitajika ya kitambulisho. Inashauriwa kuanzisha nenosiri tata kwa kutumia herufi, nambari na herufi maalum. Takwimu zilizo kwenye nenosiri lako zitahifadhiwa kwa siri na salama.

Jinsi ya kubadilisha nenosiri la mfanyabiashara kufikia akaunti yako ya biashara?

To change your trader's password, please log in to your client profile, go to the Metatrader section and click "Settings" next to the corresponding account. Then, click "Edit" and enter a new password two times in the window that will open. You don't need to know your current trader's password to do that.

Jinsi ya kubadilisha kujiinua kwa mkopo?

To change your leverage, please log in to your client profile, go to the Metatrader section and click "Settings" next to the corresponding account. Next, click "Edit" in the "Leverage" field. Select the leverage from the list and click on "Save."

Jinsi ya kufuta akaunti?

Huwezi kufuta akaunti zinazotumika katika Profaili ya Mteja wako. Tafadhali wasiliana na huduma ya msaada wa kiufundi kupitia GUMZO LA MOJA KWA MOJA au njia yoyote ya mawasiliano , ikiwa utahitaji kufanya hivyo . Aikoni ya 'Iliyothibitishwa na Jumuiya'

Jinsi ya kujiandikisha katika mipango ya ushirika?

To register for the affiliate program, select the "For partners" option in the Client Profile. Acquaint yourself with the terms of Affiliate agreement using the link on the page that opens and click on "Continue". Should you have any questions, please contact our affiliate service at [email protected]; Skype: affiliate_liteforex.

I can't see my account. Where is it?

If no transactions have been made on a trading account for 3 months, the account is classified as dormant. The Company charges a fee for servicing inactive accounts in the amount of 10 USD (or the equivalent in the account currency) for every 30 calendar days.

The account will be archived in 40 calendar days after its balance has reached zero.

Contact LiveChat to restore your archived account.

To avoid the described situation, regularly use any trading accounts in your profile. Please note that connecting to a trading account via a trading terminal is not considered activity, nor is placing pending orders. Any of your profile accounts must open and close trading positions or carry out balance transactions to remain active.

Uthibitishaji wa sababu mbili: ni nini unahitaji kujua?

Unaweza kuwezesha njia za ziada za usalama katika Profaili ya Mteja. Ili kufanya hivyo, ingia kwenye Profaili ya Mteja wako, nenda kwenye " Usalama " na uwashe njia ambazo unafikiri ni rahisi zaidi. Unaweza kuwezesha uthibitishaji wa Google, uthibitishaji wa SMS na uthibitishaji wa barua pepe wakati huo huo au moja kwa wakati.

Unapotumia uthibitishaji wa SMS au Barua pepe, utapokea nambari ya kutumia moja kupitia SMS na / au barua pepe kila wakati unapojaribu kuingia kwenye Profaili ya Mteja wako. Mhalifu kwa hivyo hataweza kuingia kwenye wasifu bila kupata simu yako na / au barua pepe.

Ili kutumia uthibitishaji wa Google, utahitaji kupakua programu ya Kithibitishaji cha Google kutoka Google Play au Duka la App na kuiweka kwenye kifaa chako. Unapotumia njia hii ya usalama, italazimika kuingiza nambari moja ya matumizi inayotokana na programu kila wakati unapoingia kwenye wasifu wako.

Tafadhali kumbuka kuwa wakati mwingine nambari inayotengenezwa na Kithibitishaji cha Google haikubaliki. Hii hufanyika kwa sababu ya upendeleo wa programu. Ili kurekebisha hili, nenda kwenye Mipangilio, chagua "Sahihisho la saa kwa nambari" na kisha "Sawazisha sasa."

Tahadhari! Ukipoteza ufikiaji wa kifaa ambacho Kithibitishaji cha Google kimewekwa, hautaweza tena kuingia kwenye Profaili ya Mteja. Ikiwa hii ilitokea, tafadhali wasiliana na timu yetu ya usaidizi kwa njia yoyote rahisi.